Support

The fastest way to reach us is email: support@workcarousel.com. We read everything.

Common questions

Why do I have to pick a mood and a format?: Because that's the mechanism — the format tells the room how to read a post and the mood tells it how you were when you wrote it. Neither is optional, by design.
Where did my Cohort come from?: Cohorts form automatically from the chapters on your career path. Add a job, school, volunteer stint, organization or camp, and you're in the room with everyone who shared it.
Did the app upload my résumé?: No. Résumé PDFs are parsed entirely on your device and the file never leaves your phone. Only the rows you switch on are saved to your profile.
How do alerts work?: The app checks for new activity when it's open and on a periodic schedule. It does not use push notifications.
A post about me is wrong or hurtful. What do I do?: Report it. Reported posts go to the Review Room, and the room's Jury votes. For anything urgent or unlawful, email us directly.
How do I cancel Quiet mode?: Quiet mode is billed yearly through Apple — manage or cancel it in your Apple ID subscription settings.
I run a company page. Why can't I add someone to the roster?: Rosters come from members' own career paths. You can order the roster and feature people, but never add anyone yourself — and featuring someone's work asks that person first.
Advertising and refunds: Campaigns are pre-paid and sold only at our advertising site. Unspent balance is refundable — email us from the address on the account.

You can delete your account from within the app. If you're unable to, email us from your account email and we'll do it for you.